IT Solutions: Radio Frequency Specialist

Our client is the subsidiary of an IT services and solutions provider, they are the global leader in the provision and management of specialist IT infrastructure solutions.
They are currently looking for Radio Frequency Specialists, who would liaise with external network providers (satellite and terrestrial) to ensure that the company obtains excellent service for its clients and also handle Project Management (planning, control, reporting) of RF related projects.
Responsible for the development and operation of IS radio frequency (satellite) infrastructure, supporting Network Operations in the provision of service to customer, providing an interface to the satellite capacity provider on behalf of Network Engineering and establishing policies and procedures for the operation of RF equipment and the VSAT hub.
REPORTING RELATIONSHIP
Reporting to the Head, Network Engineering. Mentored by RF Consultant.
INTER-RELATIONSHIPS
• Close coordination with the Heads of Technology to ensure that the business imperatives are addressed in the planning, expansion and operation of the network.
• Regular planning sessions with Customer Support Services and Sales and Marketing regarding network expansion. Negotiations on matters of network costs versus service delivery standards.
• Interfaces with satellite and terrestrial capacity providers on operational matters and with network operations on 24×7 monitoring and reporting functions.
• Interface to RF equipment vendors/suppliers as part of overall project management.
REQUIRED SKILLS
• 5-7 years experience in satellite communications and telecommunications.
• Thorough command of verbal and written communication skill with an emphasis on motivational skills.
• Able to mentor and train an operational team
• Experience in managing a VSAT network and an ISP are desirable, including:
+ Intimate understating of RF, VSAT and satellite technologies and equipment along with link budgets, frequency planning, capacity planning and general design and implementation.
+ Understanding of RF equipment and design.
+ Configuration of network management systems related to RFT.
+ Experience recommending, installing and using test equipment and systems.
+ Wireless technologies and wireless data communications (an advantage).
• BSC in Engineering with major telecommunications, RF or satellite. Postgraduate qualification in the same fields would be advantageous.
DUTIES, FUNCTIONS, AND RESPONSIBILITIES
* Support customers by managing and operating a VSAT shared Hub and related RFT to ensure that standards of services are met.
+ Monitor and report on system performance.
+ Provide an escalation channel for trouble tickets raised.
+ Establish and maintain network security.
+ Interface with the satellite capacity provider on operational matters
+ Responsible for RF configuration management and participation in the change control forum.
• Establish, publish and monitor the standards for technical operation that apply to the business.
• Establish, publish and monitor maintenance procedures for all RF equipment.
• Plan network expansion and new services in conjunction with the business.
+ Consult with Sales and Marketing on planned network expansion.
+ Ensure that the network keeps pace with the growth in client population and is able to provide an efficient service at any given time.
• Support the base of CPE jointly Network Engineering and Network Plan and Network Operations.
• Qualify any RF related new CPE software and hardware releases.
• Resolve CPE RF performance issues in conjunction with the manufacturer.
• Support the Sales and Marketing efforts by introduction of appropriate services.
• Contribute to technical training
• Fault resolution, repair of RF equipment
• Specify and recommend technical, test and RF equipment and systems to be purchased to ensure that appropriate equipment is purchased.
• Assist in the preparation of sales proposals by adding any RF technical aspects to ensure that the accurate and appropriate technical information is included.
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